Extra Care & Special Needs

At Phoenix House, we offer accommodation to people with many different needs. Some people have only a low level need for support whilst others may need more support to help them live independently in their own home.

For example, whilst we are not a specialist service for people with dementia, we are able to offer accommodation to people with early to middle stage dementia with the support of the 24 hour on-site care and support provider and use of the latest assistive technology.

We and the care and support provider also work closely with health, social care and other agencies as well as family carers to ensure that people are able to remain in their own accommodation for as long as possible whilst ensuring that we give an excellent service to all residents, whatever their level of need.

In any circumstances where an individual has health needs which can no longer be met with additional visiting support, we will talk to the individual and those concerned, such as immediate family and help to find a more suitable solution to the individual’s housing and care needs.