Landlords’ responsibilities Recent reforms have strengthened legal duties around damp and mould. Under Awaab’s Law, landlords must act promptly when issues are reported, with strict timescales for investigation and repair. Failure to comply can lead to enforcement action and serious health risks for residents. What residents can do While landlords have clear obligations, residents can help…
The autumn 2025 Residents’ Bulletin is out now! Check it out for updates and news from SCHA. Issue four includes: You can download or view issue three below. Do you have a piece of news or a story to share? You can email articles and images to administrator@scha.org.uk to be considered for a future Residents’ Bulletin. Please…
We’re pleased to confirm that the Stock Condition Survey (a detailed inspection of our properties to assess their current state) is now complete. It helps us understand what repairs, upgrades, or replacements may be needed to keep homes safe, comfortable, and well-maintained. Over the next few weeks, we’ll be reviewing the survey results to identify…
A big thank you to everyone who took the time to complete our Tenant Satisfaction Measures Survey. We received 83 responses this year, which was fewer than we’d hoped for, so we’ll be reviewing how we collect this important feedback in future. This survey is a key part of our regulatory responsibilities and is carried…
From 27 October 2025, a new law called Awaab’s Law has come into force. It requires all social landlords to take urgent action when serious health hazards are reported in residents’ homes. Under the new rules, landlords must: This law was introduced following the tragic death of Awaab Ishak, a toddler who died due to…
We’re delighted to welcome Mamta Yadav, our new Finance Manager, who joined us on Tuesday 21 October 2025. Mamta said: “I’m delighted to be joining SCHA and look forward to working with our dedicated staff and residents to continue fostering a supportive community where everyone can thrive. “I also look forward to working closely with…
We recently received a letter from John and Claire, parents of ‘A’ – a Cranmore Court resident with complex, severe mental health disability. In the letter, they shared that before the SCHA intervened to provide safe and stable long-term housing, life was looking extremely bleak for their son. Dear SCHA, We are writing to you…
The summer 2025 Residents’ Bulletin is out now! Check it out for updates and news from SCHA. Issue three includes: You can download or view issue three below. Do you have a piece of news or a story to share? You can email articles and images to administrator@scha.org.uk to be considered for a future Residents’…
Creating opportunities for our residents to come together and enjoy themselves offers numerous benefits. These activities can help reduce social isolation, foster a sense of belonging within a caring community, and improve both mental and physical health. Below are some recent examples of activities at Phoenix House and Trinity Apartments. Valentine’s Day Love was in…
Net-zero target improvements Energy Improvement works at our Danzey Green Road properties have been completed by Broadoak Group. In total, over £100,000 worth of energy improvement works were carried out under the OFGEM ECO 4 Government Grant. This essential work has improved the energy efficiency of these properties to an A Rating, surpassing the government…
