Residents at Phoenix House enjoyed a wonderful celebration of the Lunar New Year with a delicious Chinese lunch specially prepared by our talented chefs.
The restaurant was beautifully decorated, transforming the space and making residents feel as though they had been whisked away to China for the afternoon.
It was a fantastic occasion filled with great food, vibrant decorations, and a lovely atmosphere for everyone to enjoy.
A big thank you to everyone who took the time to complete our Tenant Satisfaction Measures Survey. We received 83 responses this year, which was fewer than we’d hoped for, so we’ll be reviewing how we collect this important feedback in future. This survey is a key part of our regulatory responsibilities and is carried…
Creating opportunities for our residents to come together and enjoy themselves offers numerous benefits. These activities can help reduce social isolation, foster a sense of belonging within a caring community, and improve both mental and physical health. Below are some recent examples of activities at Phoenix House and Trinity Apartments. Valentine’s Day Love was in…
We want to increase opportunities for everyone to play a part in shaping decisions and company policies and will be looking at ways in which we can improve communications between residents and SCHA management. Our board of trustees has approved a strategy which includes creating a Residents’ Scrutiny Panel (RSP). This will: How does an…
The administrator of Phoenix House recently came across a touching story about a brave seven-year-old girl who is battling stage 4 cancer and is now receiving palliative care. Her heartfelt wish for her 8th birthday was to receive 8,000 birthday cards. In an effort to help her dream come true, the residents and staff of…
SCHA has joined Tpas, the largest tenant engagement organisation in the country. Tpas is a membership organisation, dedicated to bringing tenants and landlords together to find solutions to improve services, save money and bring lasting change to communities. By joining Tpas, SCHA will be able to increase support to tenants and staff who can now…
All the fun of Pancake Day came to Phoenix House on Tuesday 17 February! During our coffee morning, we explored the true meaning of Shrove Tuesday and learned some interesting facts about this traditional celebration. Residents enjoyed taking part in a Pancake Day quiz, testing their knowledge and sharing memories of past celebrations. No Pancake…
