Your right to information
New rules called STAIRs (Social Tenant Access to Information Requirements) will give social housing residents greater access to information about their landlord and the services they provide.
From October 2026, housing associations will be required to publish more information, and from April 2027, residents will be able to request information that is not already publicly available.
Our website will be the main place for residents to find this information.
We already publish information about complaints, service performance and resident survey results, and we will continue to add more information over time.
If there is information you think should be available and you cannot find it on our website, please let us know. We are committed to being open and transparent and will continue to improve the information we provide so residents can stay informed about the services that matter to them.
