Read issue five of our Residents’ Bulletin

On Tuesday 22 April 2025, we launched our new Residents’ Scrutiny Panel (RSP), a unique initiative designed to give residents a stronger voice and influence decision-making at SCHA. The RSP brings together residents from six housing providers, allowing them to share ideas and learn about how each scheme manages their residents’ homes. As the panel…

In January/February 2025, several Trinity Apartments residents took part in a survey which provided a view of the issues they are most concerned about. SCHA will use the results and comments to help shape future strategic and operational planning. A report containing the key survey results can be downloaded or viewed here:

Landlords’ responsibilities Recent reforms have strengthened legal duties around damp and mould. Under Awaab’s Law, landlords must act promptly when issues are reported, with strict timescales for investigation and repair. Failure to comply can lead to enforcement action and serious health risks for residents. What residents can do While landlords have clear obligations, residents can help…

Danzey Green Road In November, Energy Performance Certifications (EPCs) were carried out by an external partner agency, Mear Properties, at SCHA’s properties at 41-45 Danzey Green Road. These are currently managed by Caretech Ltd as a CQC Registered Care Home.   Following the results, we discussed sourcing potential funding for an overhaul of the properties…

Phoenix House residents and staff enjoyed a very busy December. Celebrations began with their Christmas party and a wonderful afternoon of music from the Boogaloo Babes, which everyone thoroughly enjoyed. Their Christmas Fair came next, raising an impressive £272.45 for the residents’ fund to support future events and activities. Residents then took part in a…

We’re delighted to welcome Mamta Yadav, our new Finance Manager, who joined us on Tuesday 21 October 2025. Mamta said: “I’m delighted to be joining SCHA and look forward to working with our dedicated staff and residents to continue fostering a supportive community where everyone can thrive. “I also look forward to working closely with…